WHR Search Results Page Mobile Results

Mobile Usability Test Results

• User ratings for design and layout improved by 11% with the new design.

• New design’s ratings for the level of information increased by 11%.

• Perceived usefulness improved by 12% compared to the original design.

• Overall, 40% of users preferred the new design over the original design with 15% of users wanted a combined experience due to some critical functional and usability issues like choppy map experience, difficulty using the refine menu, and challenges in changing dates smoothly.

Check out a 2-minute highlight reel of user feedback from the usability test.